Sales Tips - How Do You Sell Your "Pen"?
Effective sales is filling the needs of people. This post was inspired by Victoria P. Negotiation Consultant, She Negotiates Consulting and Training.Victoria wrote an insightful post about the difficulties of "selling" a judge on an argument. You may not realize it, but every day most people are involved in sales.
In Victoria's article, she cites the example of from "The Wolf of Wall Street" where the character played by Leonardo DiCaprio challenges would be sales students to "Sell Me This Pen" at 2:38.
The Wolf of Wall Street - Sell Me This PEn |
Whether selling a pen, or a history lesson, people need to realize approach the question from the right end. If you focus on "selling" you're dead in the water from the get go. When presented with a product or service that you need to market there are several questions that can help you get past that "slick sales" attitude that may be defeating you. Just like these "salesmen".
Sales Tips - Stop "Selling" Your Pen
These questions may help you become more of a authentic customer service representative and move from the "Slick sales" model.- What is the unique selling position of this product or service?
- What are the consequences of not having this product or service?
- What are the rewards of having this product or service?
- Who needs this?
- Why do they need it?
- How are they part of a similar group in needing this?
- Why is it important this person remains in the community or off the streets?
- How does your argument meet the needs of the judge, and society?
- What is unique about this case?
Selling Your "Pen" - Awakening The Need: 3 Steps
After discovering how truly awesome your solution is for others, you may need to help others see how truly awesome your solution is too. Do you have the world's best pen? Well so what? Awakening the realization of need is an important marketing skill.An effective 3 part marketing technique includes:
- Utilizing 3 questions to raise dissatisfaction with the status quo.
- A reassuring statement assuring the person they are not alone in their dissatisfaction.
- Presenting your unique solution.
One suggested opener : Do you have a pen on you?
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Wishing you success,
+Suzanne
About Suzanne Sholer
Suzanne Sholer BA B.Ed Social Media Geek |
Need help implementing this tip or have another marketing conundrum? Drop a confidential comment with your email address on any post.
What is the best sales advice you ever received?
ReplyDeleteIf someone is looking to hire a customer service representative you're in the right place.
Hiring a sales person?
Go back and read the article again.